NMTC Member Spotlight | November 16, 2020 An interview with Hank Andrews, Managing Director & Chief Financial Officer
Stats:Est. in 2014 | 99 employees, 91 based in NM
Mission: Create and maintain a collaborative environment at the forefront of the latest scientific research and technological developments; Provide our customers with innovative engineering solutions for current and future challenges with an emphasis on quality, timeliness and cost-effectiveness; Value high-performance employees and foster an environment that both inspires and empowers all to achieve their maximum potential.
What industry does your company represent? Aerospace & Defense.
What makes your company or organization unique? We promote a culture that creates opportunities for the individual, benefits for the community, and strength and stability for the enterprise. We seek to maximize the mutual joy in developing technical solutions that meet tomorrow’s needs.
Is your business growing and do you plan to hire in the next 6 months? Yes and yes.
How has the COVID-19 pandemic changed the way you do business?Far higher percentage of distributed working, but we always set ourselves up to provide schedule and venue flexibility for our team (just didn’t know it would be for a pandemic).
Describe where you see technology in year 2030. Sky’s the limit.
Where does your team stand: Red, Green or Christmas? Christmas!
Stats:Est. in 1951 | 134 employees across NM, CO and AZ
Slogan: Provide engineering solutions to serve our clients and enhance our communities.
What industry does your company represent? We are part of the A/E/C Industry. Bridgers & Paxton is a full-service mechanical, electrical, plumbing, controls, technology and energy consulting engineering firm. What makes your company or organization unique? As engineers, we thrive working collaboratively with owners and the design team to develop a customized engineering solution to address each project’s unique goals and challenges.
We strive to utilize systems that are cost-effective, sustainable and easily managed after construction. We enjoy the process of working together to find the best approach for each project.
How has the COVID-19 pandemic changed the way you do business?B&P is continuing to support our clients, owners and communities even as the COVID-19 pandemic forces us to work remotely. We are using electronic means to communicate between team members and have in place software and network support of this arrangement. Our staff has put extra effort into finding unique ways to continue the flow of information, and our email and voice systems remain a key way to conduct business.
We value our client’s missions, safety and health by following the State and CDC’s requirements/recommendations for any in-person interface. We understand the importance of our role and small piece that plays in the economy of each community.
The following are comments from our Technology Design Team:
Steve Otero – RCDD, DCIE, DCES, DCIS – Regional Technology Director
How has the COVID-19 Pandemic changed the way you do business?Honestly, I tried working from home for the first 4 weeks, and then I had enough! I am one that needs separation of work and home. I am finding that about 60% of the business people that I communicate with enjoy and prefer working from home. It is a little challenging trying to get a point across or describe an engineering direction without the one on one “in- person” communication. We (B&P) have strived to make this transition to remote work as seamless as possible. With the assistance from our clients, I think we have achieved that.
Describe where you see technology in year 2030 – This could get fun!! Personal flying transportation…sign me up! Jet suits, jet packs, the police in Dubai are already planning on using “flying motorbikes” and are currently training on them! Self-sufficient homes, AI in the home. AI will augment, not replace humans. Once we see humans trust AI more, then we will see more flying cars, etc. Some doctors are looking at genetic modification to slow the aging process! In addition, I think one challenge for the future and this is a big one, is to make technology available to all!
New Mexico is the Chile Capital of America. Red, Green or Christmas?Definitely Red
Scott Rush – Lead technology Designer/Consultant
How has the COVID-19 Pandemic changed the way you do business? – Meetings have become easier to attend since everything is done remote, however there are more meetings now and less time to address actual work at times. This is a constant learning experience and I personally have found that I now work longer days since meetings take up more time of the day and there is still actual work that needs to be done. There is a fine balance between how many meetings one can realistically do and dedicate time to the actual work.
Describe where you see technology in year 2030. – Two words, The Jetsons
New Mexico is the Chile Capital of America. Red, Green or Christmas? XMAS – ALWAYS!!!
Nicholas Nanos – Technology Designer, specializing in AV
How has the COVID-19 Pandemic changed the way you do business?For the better. Telecommuting has been cooling it’s heels for way too long.
Describe where you see technology in year 2030.Low orbiting satellites have been discussed for a long time, and now we are seeing launch capabilities become more economic. This should usher in a new wave of high bandwidth on every inch of the planet. That being said, personal computing will no longer be on a desktop or laptop. It will travel with you wirelessly and be accessible from instant terminals that will integrate with shopping, access, travel, schooling, healthcare, and mass transit, and will probably sit on an virtual ID equivalent to biometric interaction. People will have the capability to choose from wearable tech to implanted. This will be your Smart ID, and will be your phone, PC, ID, streaming device, payment method, and healthcare provider. You will be able to say, “call mom,” and a driverless transport that you don’t even own will automatically know who you are and do so.
New Mexico is the Chile Capital of America. Red, Green or Christmas?Green is usually the default but I pick Red.
Christopher Kuipers – Technology Designer/Revit Certified Professional
How has the COVID-19 Pandemic changed the way you do business? We have an increased demand to communicate through web meetings and keeping the physical distance from our clients. It has increased the effectiveness to communicate, as some physical demonstrations are difficult to capture through the web.
Describe where you see technology in year 2030. Better wireless coverages and less wireless issues with conflicts. The future is leaning to more wireless demand and capability. More users want to be untethered and free to move around. The wired infrastructure will still be there to support the wireless hardware as demand increases.
New Mexico is the Chile Capital of America. Red, Green or Christmas? Red
Johnathan Solomon – Technology CADD Designer
How has the COVID-19 Pandemic changed the way you do business? The pandemic has changed how we all interact face to face. Majority, if not all meetings, are now via zoom or a web based conference meeting. The majority of the office now work from home and few work in the office.
Describe where you see technology in year 2030. By 2030, I see a possibility of flying cars. With what Space X and Elon Musk are doing, I see it as a possibility soon.
New Mexico is the Chile Capital of America. Red, Green or Christmas? I prefer Red on everything.
Keep up with B&P:
Ava Montoya2020-10-19T19:02:03+00:00October 19th, 2020|
NMTC Member Spotlight | October 5, 2020 An interview with Phil Abeyta, Director of Sales, SLED & Commercial Division
Company: HOLMANS USA
Stats:Est. in 1955 | 40 employees
Slogan: Technology Excellence.
What industry does your company represent? Technology Solutions for SLED, Commercial and Federal.
What makes your company or organization unique? Founded in 1955, HOLMANS, a Small Disadvantaged Business (SDB), is a technology Value-Added Reseller and is unique from competitors in the following ways:
Delivering Extraordinary Service. Whether working with our sales or technical teams on a solution, to working with our distribution team to ensure timely delivery and communication, HOLMANS ensures that our team is focused on our customers having an extraordinary experience.
Addressing Pain Points. HOLMANS sales and technical process is to understand our customers pain points and point to technology options that help alleviate those concerns.
Narrow Niche with Strategic Solutions. HOLMANS has over 2.1 million SKUs, however, HOLMANS focuses also on key strategic technology solutions that allow us to partner with key manufacturers that achieve high rankings in Gartner and Forrester.
Cause Marketing. Anthony D. Trujillo, CEO of HOLMANS USA, established Sophia’s Foundation for Autism https://sophiasfoundation.com/ in 2013 to increase public awareness of autism, recognize deserving teachers, and provide needed technology for autism specific classrooms in public schools. Sophia’s Foundation is inspired by Mr. Trujillo’s beautiful daughter Sophia who was diagnosed with autism at an early age. The foundation works hand-in-hand with classroom teachers who have developed special curriculum using this technology. Our Tradition: Sophia’s Foundation for Autism has a rich tradition of giving back to our communities with a primary focus of helping autism specific programs in our public-school systems. Our mission is to increase public interest & awareness of autism, recognize deserving teachers, & provide needed technology for autism specific classrooms.
Is your business growing? Yes, plan on hiring sales and technical staff for the SLED & Commercial division.
Describe where you see technology in year 2030. A 10-year forecast is a bit more challenging to make, as the recent pandemic demonstrated. Practically overnight, the entire concept of business continuity drastically changed. The tech industry continues to lead by having the ability to pivot quickly. End-user computing, applications and mobile technology strategies need to stay competitive. We will see trends shaping our future workplaces such as:
Hybrid Cloud strategies
Increased VDI and DaaS
Increased emphasis on security
Expanded remote solutions
Increased Artificial Intelligence
5G and satellite constellation networks
How has the COVID-19 pandemic changed the way you do business? Most of our staff is working remotely. Increased need for technology with our customers.
Where does your team stand: Red, Green or Christmas?Christmas. We love all chile in NM!
NMTC Member Spotlight | September 21, 2020 An interview with Chris Dunkeson, Area Vice President
Stats:Est. in 1963 by Ralph Roberts | 600+ employees in New Mexico | 140,000+ nationwide
Mission: Comcast creates incredible technology and entertainment that connects millions of people to the moments and experience that matter most.
How long has your company been in New Mexico? Since our founding in 1963.
What industry does your company represent? Telecommunications, media, and technology.
What makes your company or organization unique? As connectivity becomes the epicenter of our connected lives and businesses, we are reinventing what it means to have a great internet experience. From providing the connections students need to school from home, to delivering the entertainment experience to bring families together on movie night, we’re working every day to deliver connectivity and entertainment moments that matter.
Is your business growing? Our team consistently offers new career opportunities. Check out jobs.comcast.com to view current opportunities.
How has the COVID-19 pandemic changed the way you do business?
We made work from home options as broadly available as possible and enhanced safety protocols for customer-facing employees.
We committed $500 million to support our employees through continued pay and benefits where operations were paused or impacted.
Our engineers and technicians micro-monitor our network reliability and performance constantly, running 700k+ diagnostic speed tests most days.
Xfinity WiFi hotspots located in businesses and outdoor locations across the country are available to anyone who needs them for free – including non-Xfinity internet subscribers – through the end of the year.
We provided thousands of hours of free educational programming into an education destination for Xfinity video customers to support remote learning for kids K-12
With our Internet Essentials Partnership Program, we’re collaborating with school districts and nonprofit partners across New Mexico to quickly connect large numbers of students and families to broadband access at home.
Where does your team stand: Red, Green or Christmas?Green!
NMTC Member Spotlight | September 14, 2020 An interview with Lydia T. Ashanin, Sr. Director of Marketing + Communications
Company:True Health New Mexico
Stats: Est. January 1, 2018 | 65 employees
Mission: True Health New Mexico is a physician-led health plan committed to keeping New Mexicans healthy.
How long has your company been in New Mexico? While True Health New Mexico was formally established in 2018, its roots go back to 2011. Under the Affordable Care Act, New Mexico established a non-profit, consumer oriented and operated health plan (CO-OP)) to provide individual and group insurance on and off the New Mexico Insurance Exchange.
On January 1, 2018, Evolent Health purchased the CO-OP health plan’s commercial business and established True Health New Mexico. True Health New Mexico began offering employer-sponsored coverage as a for-profit, wholly owned subsidiary of Evolent Health. Evolent Health is a healthcare technology company and national value-based care partner providing integrated clinical and financial capabilities to health systems and providers.
What industry does your company represent? Health Insurance.
What makes your company or organization unique? As a physician-led health insurer, we focus on improving our members’ health and helping them navigate the often-confusing healthcare landscape. We combine technology with personal outreach to identify at-risk members and work proactively with them, their providers, and their caregivers to help members access the most appropriate services and to keep them away from high-cost services, such as emergency room visits and unnecessary hospital admissions.
True Health New Mexico recognizes that behavioral health and physical health are integrated. Thus, most of our plans offer a $0 copay for behavioral health office visits, including substance abuse. We encourage our members to become established with a behavioral health provider just as they should a primary care doctor.
Another way we differentiate ourselves in the health insurance marketplace is by offering $0 copays for generic drugs for several common chronic conditions. When we remove financial barriers to maintenance medications, members are more likely to take the medications they need to help them stay well and out of the emergency room. Our list of $0 copay generic drugs extends far beyond the Affordable Care Act’s preventive drug requirements.
How has the COVID-19 pandemic changed the way you do business? True Health New Mexico has stayed focused on providing resources and support for members while working mostly remotely. Our office is open reduced hours, from 10 a.m. to 2:00 p.m. We are reaching out to our members and other partners through virtual communication. We are also increasing our communications about the behavioral health resources we provide at no-cost for our members to help support them in managing stress during this pandemic.
Describe where you see technology in year 2030. By 2030 we anticipate expanded utilization of electronic medical records (EMR). Providers will easily be able to access EMRs for all their patients to have a complete history. Imagine your Specialist having access to the same knowledge as your Primary Care Physician (PCP) to assist in creating the best treatment for the patient. It is also reasonable to predict that with the continued expansion of cloud computing technology, anonymous data from EMRs can be analyzed to assist providers in predictive modeling of potential health issues. And we can’t leave out the patient. With the expansion of EMRs, patients will also have access to their own records, no more paying a provider to make paper copies or scanned copies of your records for you. The availability of knowledge should assist our population with increased positive health outcomes.
The way cost and benefit information is shared will have evolved, with more real-time information sharing and interoperability between various stakeholders in the industry. Information will be more readily accessible to providers, members, policy makers, etc. in usable formats. 2030 we will mostly likely also see more real time claim processing on the medical claim side.
Where does your team stand: Red, Green or Christmas? We’re New Mexico born and bred so we love it all, not just the chile. Count us in for all our local sauces and condiments: red, green, Christmas, posole, salsa, guacamole, queso… and of course, sopaipillas with honey to top everything off!
Dedication, mentorship, vision set some CEOs apart Glen Rosales // Albuquerque JournalALBUQUERQUE, N.M. — It takes a certain kind of vision to be a successful CEO, but today’s occupants of the top chair also need to embed that vision into their employees. Read more.
Ava Montoya2020-09-15T17:33:32+00:00September 14th, 2020|
NMTC Member Spotlight | August 31, 2020 An interview with Ernest R. Naaz, VP of Development
Company: Adelante Development Center, Inc.
Stats:Est. in 1978 | over 700 employees
Mission: Adelante is a diverse nonprofit organization that supports people with mental and physical disabilities, seniors, and disadvantaged populations across New Mexico. We innovate to meet the needs of the community.
Slogan:A Community Resource for More than 40 Years!
What industry does your company represent? Nonprofit Sector.
What makes your company or organization unique?The diversity of our programs and our unwavering commitment to customer service and community.
Is your business growing? We have been hiring all along. While some employees were furloughed at the beginning of COVID-19, many of those employees have come back.
How has the COVID-19 pandemic changed the way you do business? Ninety five percent of our employees work from home. One of our programs that serves those with developmental disabilities does not permit social distancing. We now have sophisticated temperature readers upon entering our building and everyone is required to wear a face mask while on the premises. Our business models have changed slightly, but our commitment to our mission remains extremely strong.
Describe where you see technology in year 2030. In the education space, we don’t see turning back the clock. The education models of years past will slowly completely phase out. Technology will play an increasing role in all aspects of our economy. Whether we like it or not, we have become a digital economy. That will only accelerate in the years ahead.
Where does your team stand: Red, Green or Christmas? We are definitely a Christmas kind of family. We like it all.
NMTC Member Spotlight | August 24, 2020 An interview with Tracy Ragan, CEO & Co-founder
Stats:Est. in 2018 | three employees
Mission: DeployHub empowers high performing software developers to simplify a microservice architecture through configuration and inventory management. DeployHub catalogs, publishes, shares and tracks microservices across siloed teams improving microservice reuse and adoption, on a hosted (SaaS) platform.
What industry does your company represent? DeployHub simplifies the management of microservices, a key component of modern architecture and digital transformation.
What makes your company or organization unique? We have re-imagined traditional CI/CD to simplify high frequency release so organizations can achieve business agility.
Is your business growing? Our goal is to survive the current financial challenges. Hiring will depend on where the economy is in 6 months.
How has the COVID-19 pandemic changed the way you do business? We are far more connected virtually to our customers, prospects and marketing activities.
Describe where you see technology in year 2030. Over the course of the next decade, we will see a continued shift to SaaS based applications, AI and ML. From visiting your physician to shopping for milk, our world has permanently shifted and software will be key.
Where does your team stand: Red, Green or Christmas? Green of course.
NMTC Member Spotlight | August 17, 2020 An interview with Joy Gutierrez, Partner
Company:Heritage Audio Visual
Stats:Est. in 2009 in NM | six full-time employees + additional on-call staff
Vision:Our vision is to create impactful audio and visual presentations, making memories for a lifetime.
Mission: Heritage Audio Visual’s mission is to provide every client with creative and innovative audio visual presentations with quality customer service.
What industry does your company represent? Hospitality and Technology.
What makes your company or organization unique? When Heritage Audio Visual was founded, our staff was always encouraged to think outside the box, becoming one of the most successful Audio Visual companies. Our company Partners all obtained years of prior experience in working with larger corporations and felt very limited on the level of service we were able to provide our clients. Heritage Audio Visual was created with encouraging our staff about the latest technology, to think outside the box and what can be incorporated to assist our team to learn and grow. Our team created a strategic plan with our first customer serviced back in 2009. This process has enabled Heritage Audio Visual to provide quality customer service to each of our clients and customized sets for each event we execute. With each event we execute, we strive to meet what is described in our company mission and vision statements.
Is your business growing? We hope to be growing more in the coming months. It will be determined by COVID-19 and the large gathering ban.
How has the COVID-19 pandemic changed the way you do business? The day the Governor made the announcement of COVID-19 and the restrictions that were put into place, our team was in the middle of executing a conference with a large General Session and Break-Out Rooms. Our team was provided guidelines of how to convert this live in-person conference to a virtual conference within less than 12 hours. Our team successfully met this challenge but little did we realize this would be our last in-person conference for some time.
Since COVID-19 hit the State of New Mexico, large gatherings have not been able to take place. It was very disappointing for our business and our team to see what was going to be a busy spring conference season, become non-existent. Once the reality set in with our team, it was then time to think outside the box. COVID-19 pushed our team to convert part of our warehouse facility into a customized stage set area. Our team set stages, backdrops, microphones, screens, projectors, an LED wall and cameras to provide our clients a similar experience of their annual conferences. The timing was perfect due to many clients beginning to experience issues with other technology options. These customized sets allowed our clients to come to our facility and share the information they needed to with their membership or conference attendees via pre-recorded videos and/or virtual platforms. These customized backdrops provided a more professional setting than those being in their home office. Our team was able to execute such an option all within maintaining the large gathering limitations and COVID-19 safety guidelines.
Describe where you see technology in year 2030. As technology progresses each year, it presents brighter and clearer images, clearer sound and equipment becomes more compact. Equipment is always changing which is why our team is always working with our manufacturers on what new technology will become available in the coming years.
Where does your team stand: Red, Green or Christmas? Red is the most preferred, but our staff likes green too. There is nothing better than to smell green chile roasting in the fall!
NMTC Member Spotlight | August 3, 2020 An interview with Steve Hull, President
Stats: Est. in 2019 | nine employees with support from parent company, Westwind
Mission: Dream + Design + Develop
Founded by a team with a history of connecting technology with those who need it, Roadrunner 3D exists to empower innovators and creatives across sectors. We remove the barriers to fabricating products, creative productions, or parts for ongoing needs. Roadrunner can help with engineering and design or focus on perfecting the real-world production of the innovations brought to us.
What industry does your company represent? Roadrunner 3D is a digital manufacturing service center providing services delivering anything from quick-turn prototypes to repeatable, production-grade manufacturing for end-use parts.
What makes your company or organization unique?We see and support that same spirit in our region’s entrepreneurs, engineers, and designers. We work with them hand in hand, and we deliver on our promises. Our goal is to accelerate our partners’ growth to see the capabilities and imagine the possibilities.
Describe where you see technology in year 2030. 3D printing is changing the way manufacturing is done – on one-off custom jobs and with production of large-scale repeatable parts. Customers are no longer required to wait weeks for overseas sources to print and send; we can print within 2-3 days. Every day we see advances in materials, software, and production which broaden the capabilities and streamline processes. We love the constant change and don’t expect it to stop anytime soon!
Where does your team stand: Red, Green or Christmas? Variety is the spice of life over here so it’s Christmas all the way.